What is a purchase order? In fact, after we have swiped the card in daily life, the special merchants asked us to sign the confirmed pos purchase order, which is the cardholder's confirmation of the consumption. After the daily credit card consumption, the purchase order is in duplicate, the cardholder keeps one copy, and the merchant recycles one copy.

The merchant needs to bear the verification responsibility of the authenticity and consistency of the signature behind the credit card. The merchant asks the payment bank to pay by the acquiring bank with this purchase order. If the cardholder does not agree to the payment and says that there is no such consumption, the payment bank can refuse to pay. If the acquiring bank, that is, the merchant's bank, requires payment, the one-way cardholder's claim must be withheld. If the card is verified, the cardholder does not have the cardholder's signature or the non-cardholder's signature. Merchants do not receive the money, so the merchant must check the purchase order to get the card to the cardholder, otherwise the payment will not be received.

Why do you want to sign and pay attention to the UnionPay pos machine?

1. Why do cardholders have to sign and not sign?
According to the requirements of China UnionPay, the cardholder must carefully check whether the name on the bank card is consistent with the signature after the card is swiped. If the inconsistency can be initiated, the order will not be recognized or cancelled. If the merchant does not follow the requirements, it will May affect your trading funds settlement.

2. What are the requirements for the signature of the customer after swiping the card? If it is not required to sign, will it affect?
If the customer consumes as a business, of course, the service enthusiasm is not convenient for the merchant's signature style, but we must let the customer sign, this is the basic standard. According to the UnionPay order, first check the cardholder's signature and bank card back. Whether the signature is consistent. Secondly, the writing specification is easy to check.

3, POS machine signing order signature small ticket, pos machine printing paper lost damage how to do?
Merchants need to properly keep relevant transaction vouchers so that they can better prove the authenticity of the transaction when they are spot-checked by the bank's UnionPay and other regulatory agencies. If you have not made a reservation, the POS machine print ticket is lost or damaged for other reasons. To submit a notice of the transaction voucher, you need to fill out the "Consumer Real Transaction Confirmation Form".

Both the cardholder and the merchant should properly keep the purchase order, the importance of which is mainly reflected in:

1. For merchants, the purchase order is mainly used for later needs such as reconciliation, liquidation and detailed inquiry. Especially for disputed transactions, the issuing bank or the cardholder can perform the order processing, and the merchant needs to provide the purchase order that must be signed by the cardholder, such as the economic loss caused by the merchant’s mis-storage or loss of the pos purchase order. Committed by the merchant.

2. For cardholders, the purchase order is a historical voucher for the transaction. If you need to return the goods afterwards, you need to provide transaction vouchers such as the purchase order.

3. The purchase order has information such as merchant number, terminal number, cardholder's bank card number and transaction data. In order to guard against the illegal use of criminals, merchants and cardholders must keep the purchase order (the merchant should keep at least 1) More than a year) or properly disposed of.

Then, when the transaction encounters the purchase order, it is not printed, but the cardholder receives the deduction information. What should the merchant do?

First of all, it is necessary to explain the entire card swiping process, that is, the pos terminal swipe card - the acquiring institution - the data to the UnionPay center - the issuing bank - return to the UnionPay center - the acquiring institution - return to the pos terminal to issue the ticket, this is a The complete transaction process, if any communication link data is wrong in any of the links, the transaction is unsuccessful, and the pos terminal will not issue the ticket. However, if the purchase order is not printed, the cardholder receives the debit information because the data has arrived at the issuing bank, and the card issuing bank records the consumption, but the data is not fed back to the pos terminal. Therefore, if the purchase order is not printed, the transaction is actually unsuccessful, and the pos terminal will automatically perform the correction in the next online transaction, and the deducted transaction amount will generally be automatically returned to the original transaction bank card. Therefore, merchants can usually ask customers to brush or pay cash again, but 99% of cardholders will not understand this in this situation. What should the merchant do?

The merchant can directly explain to the cardholder that the purchase order is unsuccessful, and the cardholder can re-swipe the card once or call the UnionPay customer service phone 95516 to confirm; if the cardholder does not understand, the merchant can leave the cardholder Call and tell the cardholder to initiate an order with the card issuer to learn more about the transaction.

Therefore, I would like to remind all merchants to pay attention to the pos terminal purchase order. If there is no purchase order, there will be no transaction vouchers. If the purchase order is not issued, it will not be a successful transaction.

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