From June 20 to June 26, 2013, our after-sales service department and business department conducted quality visits to new and old customers in our park. The survey products include: constant temperature and humidity test chamber, constant temperature and humidity chamber, constant temperature and humidity experiment Laboratory, high and low temperature constant temperature test box, cold impact test box, ultraviolet, xenon lamp aging test box, etc. After a return visit to the customer, the failure rate of the equipment produced by our company is basically 0%. The failure rate due to improper operation of the operator is 99.65%. Note that the following points should be expressed: 1. The constant temperature and humidity test chamber is not properly maintained, and the condenser is not cleaned regularly and other factors. 2. Partial details are not clear enough when using the instrument. Tips from Hongda Tianju after-sales service engineer; when our after-sales service engineer goes on-site to teach the machine training, please make a detailed record and archive, and make the operating rules of constant temperature and humidity box. In this way, the standardization of operation is ensured, and unnecessary trouble is reduced. 3. Maintain the equipment regularly to ensure its good ventilation and heat exchange performance. For compressors using water cooling, in addition to ensuring the inlet water pressure and inlet water temperature, the corresponding flow rate must also be guaranteed. Carry out cleaning and descaling to obtain its continuous heat exchange performance. This can greatly extend the life of the instrument. Customer satisfaction is our unremitting pursuit. Our company has always adhered to the purpose of "making products with heart, satisfaction is in service". Last month, the 4 employees of our industrial park team, divided into a group of 2, are for new and old customers in Changshu. Carry out the secondary teaching machine of constant temperature and humidity box and cold and hot shock test box. In the follow-up, our company will conduct quality return visits to other regions in batches. Let us work together to prepare for tomorrow's development moment!
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