Summary: This article mainly discusses the composition, structure and operation and maintenance management of emergency video command system. Through the operation and maintenance management example of the project, to specifically explain the relationship between the system and the later operation and maintenance management structure. Key words: Education system, emergency video command, operation and maintenance management 1. Composition of emergency video command system Beijing Zhenshitong Technology Co., Ltd. has built an emergency video command system according to the construction requirements of the Chaoyang District Education Committee System. The system consists of four subsystems: the education committee center conference room subsystem, video conference subsystem, remote teaching subsystem and call center subsystem system. The system also involves network transformation related to the video conferencing system. The entire system will cover the Chaoyang District Education Commission and 351 educational units. It is used to realize various functions of remote video conference, remote teaching training and district-level voice call center of Chaoyang District education system. The conference room subsystem, video conference subsystem and remote teaching subsystem of the Education Commission Center are based on Polycom HD video conferencing products. The audio, video and data of the three subsystems can interact with each other. In addition to the deployment of video conference products, the central conference room will also Deploy peripheral equipment such as large-screen display systems, audio and video matrices, and intelligent central control systems; meanwhile, a set of call center subsystems will be built in the building of the Education Committee for unified scheduling and system operation and maintenance services of the Education Committee. Operation and maintenance call center The daily operation and maintenance of the education committee is supported by a set of call center subsystems for education, unified scheduling, and system operation and maintenance services. This system is a call center system based on exchanges (PBX or IP-PBX). The customer-oriented multimedia call center platform, through a unified special service number access, realizes a unified user service interface, a unified hotline function and a unified service standard, and centrally handles various events of various educational units affiliated to the Chaoyang District Education Commission. The personnel feed back the specific information of the emergencies, check the situation in time through the video monitoring screen, consult the solution and scientifically command, and deal with the emergencies as soon as possible. Second, operation and maintenance management analysis 1. Overview of operation and maintenance architecture In response to the complexity of the system and the high requirements of daily operation and maintenance, it gradually adapted through the entire process from sales to after-sales, and gradually established a perfect operation and maintenance service structure. The architecture is composed of four parts: technical specifications, operating specifications, standardized data flows, and standardized control flows. The architecture clearly defines the daily behavior codes of operation and maintenance personnel, daily operation and maintenance record documents, business processes, and operating specifications. . 2. Technical specifications This module is mainly used to record the basic information of the project, including on-site conditions, user conditions, on-site technical information, operation and maintenance service process record document templates and other content. Project information sharing can be achieved through technical specifications. As the first-hand tutorial for members of the operation and maintenance team, it is an important guidance material in the later operation and maintenance process, thereby improving the work efficiency of the entire team and improving the emergency response capabilities of the project team members. Provide a basic and standardized record template for quarterly and annual summary reports through a unified document template. 3. Operation specifications This module describes in detail the key technical aspects such as equipment layout, pre-conference debugging steps, mid-operation steps, and post-conference summary steps. Among them, the pre-meeting debugging stipulates the specific process from obtaining meeting requirements to forming a technical support plan and confirming the requirements, so as to realize preset debugging confirmation, audio and video status debugging confirmation, monogram and conference process confirmation, etc. Obtain the meeting requirements as accurately as possible to the greatest extent, and confirm with the relevant meeting sponsors, so as to avoid unexpected situations caused by irregular debugging. 4. Standardize data flow This module is used to guide customers from a preliminary understanding of video conferencing to a gradual change in proficient applications. Therefore, the specific work records are clearly described in terms of standardizing the notification process, the daily operation and maintenance process of the branch venue, the video conference operation and maintenance process of the main venue, the inspection process, and the call center work response process. Through the above process, the regular operation and maintenance data is recorded, and a large amount of operation and maintenance service data is generated as a data support for subsequent operation and maintenance management. 5. Standardize control flow This module is based on the above three modules and forms a summary of quarterly and annual reports through a large number of documents generated during the operation and maintenance service process. Summarize and describe the advantages and disadvantages of the current system in detail, and gradually correct the entire operation and maintenance service management cycle through technical analysis to form a closed management loop, find problems in time and formulate specific operation and maintenance solutions. 3. Conclusion Through the perfect transition of video conferencing projects from mid-sale to post-sale, a systematic operation and maintenance service management system is formed. In the later stage, the system will play its role to the greatest extent, and gradually optimize and improve the daily operation and maintenance process, and finally achieve the win-win goal of customers, manufacturers and after-sales systems. (Liu Jiaxing, Beijing True Vision Technology Co., Ltd.)
We are Manufacturer,the leader in Printer Parts & Supply industry. 8 years in printer parts and supplies industry in China.our quality and service are dependable.
Our products are manufactured in quality certified factory. All parts are extensively tested by quality control experts to ensure high quality. These parts are choice for printer maintenance and repair need.
Pickup Roller and Pressure Roller busing for HP Laserjet printer, material imported from japan. brand new.100% work well. long life.all parts go through district inspection before shipment.
Thank you and wish you have a good shopping experience!
Pickup Roller&Pressure Roller Bushing Pickup Rollers,Pressure Roller Bushing,Paper Pickup Roller,Bushing Pressure Roller Dunhua Office Equipment Co., Ltd. , https://www.dunhuaparts.com
