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Consumer feedback -
"New" ink cartridges cannot be filled with ink
"I have always used this brand of ink cartridges. Why can't this time be recycled? Can't we add ink again?" Mr. Fan from Jiaojiang District, Taizhou City, in the end of February, took a query and complained to the Consumer Rights Protection Committee of Jiaojiang District. I have encountered problems.
The Jiaojiang District Consumer Protection Committee staff contacted a certain brand of ink cartridge sales representatives. The sales representative told Mr. Fan after checking carefully that the ink cartridge was not a genuine original product and had already been handled in advance.
According to relevant persons from Jiaojiang District Consumer Protection Committee, in the recent period, the Consumer Protection Committee of Jiaojiang District received many complaints from consumers, reflecting that cartridges and toner cartridges that were used only once could not be refilled with ink and toner and could only be sold at low prices. Recycling, even when scrap is sold. "The culprit is that consumers buy recycled old products," said a brand ink cartridge sales representative.
Reporter investigation -
Recycling used ink cartridges
On the bridge, on the side of the road ... ... walking in the streets of the city, often see "high recovery ink cartridges cartridges," a small ad. Why would someone pay for these waste toner cartridges and toner cartridges at a high price? After recycling, what will they be used for?
Relevant departments to recycle used ink cartridges, cartridges, the original intention is to achieve the recycling of plastic shell, photosensitive drum, charging roller, magnetic roller and other accessories, promote green energy, avoid environmental pollution. The recycling price of the old ink cartridge is 10 yuan/a -20 yuan/a, HP, Canon, Epson and other brands of high-end models of ink cartridges will be higher prices. Most consumers purchase their own ink for reuse to save on consumables expenses. The cost of filling ink by themselves is less than one-fifth of the original genuine cartridge price.
In the face of high interest, some criminals repurchased ink cartridges for reuse, earning a difference. According to the relevant personage of the Jiaojiang District Consumer Protection Committee, the cost of illegal investing in an underground processing plant is less than 10,000 yuan, as long as the circuit board and nozzle of the recovered ink cartridge are intact, after a simple cleaning, decoding, filling the ink, and then pasting Counterfeit trademarks, coupled with fake packaging, can be sold to consumers as "original authentic". The cost of refurbishing an ink cartridge is 20-50 yuan, and the price of the original genuine ink cartridge is more than 200 yuan. A pure hand-made processing factory consisting of 3 people can revamp hundreds of old ink cartridges every day. Consumers using these old refurbished ink cartridges can easily cause printer malfunctions, such as frequent toner leakage, paper jams, and poor print quality. This can cause blockage of print heads and shorten the life of the printer.
The Consumer Protection Committee reminds -
Waste consumables best to pay the original recycling
Jiaojiang District Consumer Protection Committee reminded consumers that the waste printer supplies are best left to the original recyclers or professional recycling companies for recycling. At present, more and more consumable brands have set up special recycling channels. The recycling price may be slightly lower than the market price, but factory recycling can effectively block counterfeiter channels. Consumers should not encourage the arrogance of counterfeiters for a few dollars. Perhaps the old ink cartridges sold will one day return to their own hands and eventually harm their own interests.
When you purchase a new ink cartridge, you can dial 800 calls to tell whether it is genuine or not. Most brand supplies are printed with a laser anti-counterfeit logo, tear logo will get a set of serial numbers, call 800 to find out if the purchase is genuine, or inform consumers that the product's packaging serial number has been used However, the purchase is a refurbished product.
You can also observe the quality of the packaging and the product itself at the time of purchase. First look at the outer packaging number, the outer box of the real ink cartridge, the vacuum packaging bag, and the serial number of the inner ink cartridge. Secondly, look at the ink cartridge for the presence of ink injection holes. The counterfeit ink cartridges will have ink injection holes at the top of the ink cartridges. Some counterfeit products will be blocked with labels. The original ink cartridges have no ink injection holes or the ink injection holes are not drilled; the toner cartridges can be viewed and sealed. The seal is complete, the role of the original toner cartridge toner seal is to prevent the toner cartridge from spilling due to vibration caused by the pollution during transportation, a tight feeling when the seal is opened, and the counterfeit product only plays a decorative role.
Buying ink cartridges that have just been used for ink jet printers at genuine prices has actually been tampered with. A few days ago, a consumer in Jiaojiang District, Taizhou, Zhejiang Province, reported that cartridges that were used only once could not be refilled with ink and could only be recycled at low prices. Reporter conducted a survey. Experts said that the culprit is that consumers buy recycled old products.